Support

NexGenAccess Internet > Support

We’re here for you!

Superior support and availability are a staple here at NexGenAccess. If you have questions about your account or setting up your internet connection, we’re here for you!                                                                                                                 Our technicians are able to assist you with 95% of issues over the phone or online.

Internet Connection

Do you have questions about your current internet connection or how to get started with us? Check out our FAQ below for more information!

Billing Questions

Are you a current customer and have questions about your billing? Check out our FAQ below!

  • Online billing information
  • Paper statements
  • Late fees

Contact Us

Do you have questions and wish to speak to an associate? Contact us via email or phone!

 1-740-513-4122

 support@nexgenaccess.com